Testimonials

To whom it may concern,

It has been our family’s great joy to have engaged Roslyn Hayes as our buyers’ agent to purchase our home. Her talents for real estate far exceeded our expectations.

Roslyn spent the time to find out about our every need in a house. She knew what compromises we would make and what we would not and presented a “short list” of properties that were made for our young family. We were able to see these properties in a matter of 2 weekends which would have taken us months to do by ourselves.

Roslyn has an ability which allows her to see optimal functionalities and adaptations whilst understanding the risks of overcapitalisation and financial pressure on young families when purchasing real estate. She had a vision for each of the houses which were presented to us suggesting short term, mid term and long term improvements. This was a skill that got us as excited with our prospective purchases as we appreciated her sketching and tireless work.

Whatever Roslyn said she would do happened three fold. Whether it was punctuality at a prospective house, information about bidding at auction, checking on zoning, accessibility to transport, shops and schools – she had all our questions answered. Because of her unquestionable experience and expertise in the industry, we felt that our needs were pre-empted and fully understood.

Roslyn was very well liked and respected by all the real estate fraternity. She was greeted on a first name basis with a lot of the real estate agents due to her work in the past. We felt we had access to the very best information about the properties presented to us. Roslyn is honest, fair, correct, open and extremely professional. To work with her was a refreshing change.

I have no hesitation in highly recommending Roslyn Hayes as a buyers’ agent. She made the whole experience memorable and exciting for all the right reasons.

Ivana Buljan – Artarmon

My husband and I enlisted Roslyn Hayes as a buyer’s agent to help us in purchasing an investment property in Sydney’s northern suburbs. I did not know this part of Sydney very well and my husband works long hours, so the service Roslyn gives her clients is exactly what we wanted. She would source properties, do initial inspections, take me to see any she recommended, and then my husband would attend a further inspection if I thought we should consider a property more closely.

We had an initial interview with Roslyn and completed a form that provided detailed information about the type of property we were looking for, there was a contract to sign, and we paid a deposit for services for the next three months.

Roslyn was ready the next day with a few properties for inspection and she quickly realised the key features that would attract (or concern) us. In less than a week, we were seeing properties that were “spot on” in terms of location, budget, potential for capital growth, and likely attractiveness to tenants.

Roslyn was friendly, punctual, clearly knows the area well, she was always ready with all the key information we would need about a property, she was competent in discussing the ‘pros’ and ‘cons’ of different properties, quick to follow-up with collecting any additional information we needed, and willing to continue the search until we had the right property. She also provided written summaries of all properties she inspected, including the ones she did not recommend for our inspection. We consider it money very well spent and highly recommend the service.

Christine McMahon, Beecroft

What I liked about the service we received from Roslyn was:

–   it was personal in the sense that she wanted to understand our needs and show us properties that would be right for us

–   she welcomed frank feedback about properties we saw

–   she made herself available at times that would suit us

–   she was able to organise private viewings when we couldn’t attend open inspections, and

–   she is a pleasant and unassuming person but was persistent and polite in representing us with sellers and agents.

 Jon Murphy, Beecroft

 

You’re a legend, and reliable also. Thanks for that.

Craig Upton, Bella Vista